70EMS Organisations

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  • Type: Ambulance services, First Aid and Civil Protection, Care Center Association
  • Country: Italy

The Benevento Local Healthcare Company is based Benevento, Italy and represents a local body that provides basic health care in the territory of Benevento and its province (78 municipalities).

  • Type: Ambulance services, First Aid and Civil Protection, Care Center Association
  • Country: Greece

The National Center for First Aid (EKAB) was founded in 1985 by Law 1579/1985 and is a Legal Entity under Public Law (N.P.D.D.). EKAB is under the supervision of the Ministry of Health and is based in Athens. The main activity of EKAB is the immediate medical and nursing care to all citizens wherever and whenever needed, as well as their safe and fast transfer to appropriate health care units. This is achieved through the development and operation of emergency pre-hospital medicine services as defined in the EKAB Organization.

  • Type: First Aid and Civil Protection, Medical and Ambulance services – private
  • Country: Germany

Johanniter-Unfall-Hilfe has been active in a wide variety of social and charitable areas for more than 65 years. It is in the tradition of the Protestant Order of St. John, whose most important concern for centuries has been helping people. With currently more than 23,000 full-time employees, around 40,000 volunteers and 1.25 million supporting members, Johanniter-Unfall-Hilfe is one of the largest aid organizations in Europe and at the same time a major player in the social economy. Johanniter-Unfall-Hilfe is involved in the areas of rescue and medical services, disaster control, care and nursing of the elderly, sick and refugees, transport services for people with limited mobility, work with children and young people, hospice work and other assistance in the charitable sector as well as in humanitarian aid abroad, for example in cases of famine and natural disasters.

Malteser Hilfsdienst e.V.
  • Type: Ambulance services, First Aid and Civil Protection, Care Center Association
  • Country: Germany

With more than one million members and sponsors, Malteser Hilfsdienst is one of the largest charitable service providers in Germany. The Catholic relief organisation is represented as a registered association (e.V.) and non-profit limited liability company (gGmbH) in more than 700 locations throughout Germany. Founded in 1953 by the Order of Malta and the German Caritas Association, its work focuses on Christian service to the needy.

The voluntary Malteser Hilfsdienst e.V. is organised in dioceses according to the structures of the Catholic Church.

Its helpers are involved in disaster control and medical services as well as in first aid training or voluntary social services. The International Service promotes partners all over the world and sends specialists to crisis areas. In hospice work, Malteser International accompanies terminally ill people and their relatives. Games, sports and social commitment connect the 7,000 members of the Malteser Youth.

SAMU Urgences de France
  • Type: Ambulance services, First Aid and Civil Protection
  • Country: France

The central organizations that provide these services are known as a SAMU, which stands for Service d'Aide Médicale Urgente (Urgent Medical Aid Service). Local SAMU organisations operate the control rooms that answer emergency calls and dispatch medical responders. The term SAMU may refer to either the overall integrated emergency medical service of France, or to a local organisation that coordinates the service. A law in 1986 defined SAMU organizations as hospital-based services providing permanent telephone support, choosing and dispatching the proper response for a phone call request. The service is organized based on the departments of France. Each department has a hospital-based SAMU organisation which is named with the department's unique two-digit number code. For example, SAMU 06 covers Alpes-Maritimes (including Nice) while SAMU 75 covers Paris.

Ireland National Ambulance Service
  • Type: Ambulance services, First Aid and Civil Protection
  • Country: Ireland

The National Ambulance Service (NAS) provides emergency ambulance services in the Republic of Ireland.

Serving a population of 4.9 million people, NAS completes over 330,000 emergency, urgent and routine ambulance calls annually, with a staff of 1900 Advanced Paramedics, Paramedics and Emergency Medical Technicians and a fleet of over 500 vehicles (NAS provides ambulance services in Dublin city in conjunction with Dublin Fire Brigade).

The NAS National Emergency Operations Centre provides 112/999 emergency calltaking and dispatch for the service, as well as managing all emergency and planned aeromedical taskings for the Irish Health Service, including HEMS dispatch, liaison with the Irish Coast Guard helicopter service, critical care retrieval and international organ transplant flights.

Helsinki Area EMS
  • Type: Ambulance services, First Aid and Civil Protection, Medical and Ambulance services – private
  • Country: Finland

Helsinki Area EMS is a coalition of regional municipal EMS services governed by Helsinki University Hospital (Hospital District of Helsinki and Uusimaa). The EMS serves the capital area in Finland with a population of 1,25 million inhabitants. The University Hospital in responsible for organizing all the services, for medical direction and for providing doctors for two physicians units (one ground unit for the city of Helsinki and one helicopter unit for the rest of the whole Southern Finland). All urgent ambulance services are provided by three regional Rescue (Fire) Departments. Helsinki City Rescue Department has been providing EMS service already since 1905. Non-urgent EMS services are provided by two private ambulance companies. The number of ambulance calls in 2018 was 126 000. All ambulance, fire and police emergency phone calls are handled in 112 dispatching centre, which is a governmental organization. Interhospital patient transfers are not part of EMS.

Punainen Risti (Finnish Red Cross)
  • Type: Ambulance services, First Aid and Civil Protection
  • Country: Finland

The Finnish Red Cross is an independent member of the International Federation of Red Cross and Red Crescent Societies, which is one of the biggest and best-known international organisations in the world and in the field of humanitarian aid. FRC has over 90,000 members and around 45,000 active volunteers in Finland. FRC consists of 12 regional chapters and 550 local branches throughout the country. The current General Secretary is Ms. Kristiina Kumpula. At the end of 2006, the FRC employed 1,168 people, of which 136 worked at the headquarters in Helsinki.
The Finnish Red Cross is based on volunteering and has branches in almost every municipality in Finland. The organisational structure has three layers: local branches, regional chapters, and the national headquarters. Volunteers are important decision-makers at every level. At the local level, the activities of the branches are determined to a large part by how dedicated their members are.
The Red Cross volunteers in Finland help people who are dealing with an accident or other crisis.

Volunteers help the victims of accidents and support the authorities in their work. Aid is provided in sudden accidents when effects on individuals or families are unreasonable and make it difficult to manage everyday life. These situations include fire, natural disaster, traffic accident, being a victim of crime or disaster.
Aid can be given as psychological and material support.

Copenhagen Emergency Medical Services
  • Type: Ambulance services, First Aid and Civil Protection
  • Country: Denmark

The Copenhagen Emergency Medical Services is an independent company, part of the Capital Region and established in 2011. Copenhagen EMS is responsible for a number of cross-disciplinary emergency functions in the Capital Region:

Emergency Medical Dispatch centre (1-1-2) with call-taking of emergency medical calls and dispatching resources. Dispatching and control center for ambulances (emergency care and patient transfer) with emergency medical technicians, paramedics and Helicopter Emergency Medical Services (HEMS).
Physician staffed mobile critical care units.
Helicopter Emergency Medical Services (HEMS)
Prehospital psychiatric care unit
Transport of lying patients
Physicians for home visits for patients as an out-of-hours primary care service
A medical call center for referral and admission to emergency departments, admission to hospitals and medical advice services for all citizens (phone number 1813). Helicopter Emergency Medical Services (HEMS)
Medical preparedness, responsibility for coordination of medical preparedness in the Capital Region on behalf of all hospitals and EMS. The major incident command centre of the Capital Region is part of the Emergency Medical Dispatch Center and so is planning and executing medical preparedness in the Capital Region.

Ambulancezorg Nederland
  • Type: Ambulance services, First Aid and Civil Protection
  • Country: Netherlands

In the Netherlands, 790 ambulances are available 24 hours a day, 7 days a week. The ambulance care dispatch centres annually process more than 1.3 million calls that result in the deployment of an ambulance.
Ambulance care in the Netherlands is organized in 25 regions. The Regional Ambulance Service (or RAV) is responsible for providing ambulance care in the region. Within this organization, the ambulance service(s) and the ambulance care dispatch centre work closely together.
Ambulancezorg Nederland (AZN) is the national sector organization for ambulance care, offering support to the 25 Regional Ambulance Services (RAVs). It also promotes the collective interests of the ambulance care sector, on topics such as legislation, financing, human resources, and quality of care.

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