As part of each deployment,all relative data and the time action was taken, must be included in the Deployment Report. This should ensure the traceability of the operation with all decisions and actions taken. Mission documentation / Information Management can be on paper or digitally and also contain image and video material.

The merging of real and virtual worlds to produce new environments and visualizations, where physical and digital objects co-exist and interact in real time.

A vehicle, usually a specially designed minivan or truck, with the capacity for providing emergency care and life support to those severely injured or ill at the scene of an accident or natural disaster while transporting them to a medical facility where treatment may continue.

Unit dispatched to a scene of an emergency to act as a hub for communications and relay time-sensitive information.

Method in which the information is delivered in multiple channels (in this case: social media, partners' websites, conferences...).

The measures by means of which EU directives are incorporated into national law. Following the adoption of the 2013 procurement directives, Member States have 18 months to adopt these measures. The 2013 directives offer a number of policy options, so not all provisions will be implemented in the same way

A preliminary activity which identifies the scope of a public authority’s needs in a particular category or to solve a specific challenge. A needs assessment should take future, as well as present, requirements into account and look at the organisation’s capacity to adopt potential solutions. A thorough needs assessment provides a better basis for market consultation, as it will gather data that are relevant to suppliers and identify any gaps.

New 112 service which integrates new technologies with emergency services, in order to receive not just voice, but location information, real-time text, photos, video calls and other data.

A document that outlines confidential material / information that restricts access to third parties. It is an agreement where parties agree not to share confidential information

Involves the application of a pressure cuff and can be performed manually (listening for Korotkoff sounds as the pressure is released