Small set of metrics that all organisations should measure in a consistent manner and report on internally and publicly

A disease in which there is a narrowing or blockage of the coronary arteries (blood vessels that carry blood and oxygen to the heart). Coronary heart disease is usually caused by atherosclerosis (a build-up of fatty material and plaque inside the coronary arteries)

The process for calculating and comparing the costs and benefits of a product or activity

It is centered on two dimensions that characterize all pre-hospital emergency response. These include: the level of care and the urgency of care

Patients who are very ill, and might have unstable vital signs outside the normal limits

Critical suppliers are those that, in the event of their failure, would interrupt a critical service

An essential product or service is one that will have an immediate disrupting effect on a department's operation (or an effect within days) or which would interrupt a critical service

Cooperation between adjacent areas across borders.

"A cross-border collaboration is a collaboration between two or more procurers from different countries (‘buyers group’), where they may co-finance the procurement and/or they may undertake the procurement jointly. The cross-border collaboration may take different forms. For example, a joint PCP or PPI will entail the identification of a shared need of all participating contracting authorities, the release of one joint call for tender, the joint evaluation of offers, and the award of (some or all of) the procurement contract(s) by a lead procurer in the name and on behalf of the buyers group. Cross-border collaboration between contracting authorities presents several advantages: it creates a critical mass of demand for innovative solutions, which incentivises private investments in the development of the innovative solution and triggers growth in the defined markets. It creates a critical mass of demand for innovative solutions, which incentivises private investments in the development of the innovative solution and triggers growth in the defined markets."

Technology areas that have the potential to yield dramatic improvements in the delivery of emergency medical care