Computer-Assisted Dispatch, is a method of dispatching emergency services assisted by computer.

Training based on software, also known as eLearning which automates educational activities and brings EMS practitioners for example out of the classroom and into a more flexible and engaging online environment.

Term used to describe any technology that enables computers to interact with telephones. This technology is primarily used in EMCCs and is often used to describe desktop interactions that improve human agents' productivity.

Computer-aided drone dispatch is a way of sending off drones to specific destination assisted by a computer.

Well-defined procedure that allows a computer to solve a problem.

Are set rights and obligations that the contracting parties need to follow when a contract is awarded

Electronic solution that enables the consumer to collect, retrieve, manage, use and share personal information and other health-related data.

A binding agreement between two parties to perform/deliver specified goods and/or services

Follows when the procurement process is finalized, contracts are awarded to the winner of the tender competition

Innovation procurement involves 3 stages and several steps per stage: 3. Contract implementation stage (after procurement), covering the following steps: - continuous monitoring and assessing the final results of the R&D (PCP) or deployment (PPI), payment of supplier(s); - in case of PCP, this is repeated for every PCP phase and is followed by a selection of the R&D providers that continue to the next R&D Phase.